Frequently Asked Questions

Remodeling? 05 tips for preparing yourself, and your kitchen, for your new countertops.

  • Drape or cover areas nearby so that dust is contained in the construction area – countertop installation can be messy. But don’t worry because our highly-trained service crew will leave your kitchen in broom-swept condition before leaving.
  • Open a window to increase the airflow into the kitchen.
  • Clear your countertops completely and move all appliances out of the way.
  • Make sure a decision-maker over the age of 18 is in the house during the entire installation.

We will work to make the installation process as straightforward as possible for you.

  • What should I consider when purchasing granite or marble?

    Since granite and marble are natural stones, they have unique beauty. Customers who are not familiar with these materials may expect the granite or marble they order to be identical to pictures or samples they have seen. Although sample stones are intended to be representative of the material, the granite or marble quarried at one time may differ slightly from the sample’s color and veining. Even a granite or marble slab will possess a certain amount of color variation from one end to the other. These slight irregularities are what make your project unique and different from any other.

  • Should I use granite or marble for my kitchen countertops?

    Marble is typically used for bathroom vanity tops and fireplaces. It is not usually recommended for kitchen countertops due to the fact that it is easy to scratch and acidic substances, such as vinegars and citrus beverages, can leave a stain. On the other hand, granite has become today’s countertop of choice for architects, cabinetmakers, kitchen designers and contractors. A granite countertop is virtually impervious to abrasions, stains and extreme heat. Additionally, the inherent qualities of granite - its color, patterns and shades - compliment the décor. This makes granite an ideal choice for countertops.

  • Can granite be damaged?

    Normal use will not damage this durable material. However, like any solid surface, high impact blows can harm granite. If subjected to sharp hard objects, it can chip due to its crystalline structure. But repair is possible. A chip can be filled with a granite dust and epoxy mixture.

  • Can granite crack?

    Being one of the hardest stone in the world, granite is not expected to crack easily. It is most susceptible to cracks during the process of shipping and installation.

  • Can granite be scratched?

    Not with ordinary use. It can only be scratched by another piece of granite or with specially sharpened tools, like diamond blades, that are designed to work with granite.

  • What is "honed" stone?

    Granite, marble, or quartzite that is honed has a matte or "leather like" finish, rather than a high reflective polish. Some customers prefer the honed stone as it has a less formal impression that it gives, while still maintaining the unique colors and characters that a natural stone provides

  • What’s the best way to clean marble and other soft stones?

    We recommend the use of cleaning products designed specifically for natural stones. There are excellent stone-friendly products available in the market. These products have the correct pH and will not dull your marble, or other natural stone. Never use any acidic products that may include substances with ammonia cleaners, or abrasive pads to clean your stone.